General Policies

General Information

  1. Food and beverages are discouraged in the classroom.
  2. Absolutely no gum, please.
  3. If your child is sick, please do not attend class that day, but do provide a courtesy call as soon as is possible prior to class. (see Missed Classes).

Withdrawal from Class

  1. If you find that you must withdraw from Kindermusik before the semester/session begins, then I will either refund your payment or issue a credit for a future semester, less a $15. administrative fee.
  2. If you withdraw once the semester/session has begun, refunds or credits will only be given for withdrawals made prior to the fourth (4th) week of class, less the cost of materials, the cost of the classes which have been held in that semester, plus a $15. administrative fee.
  3. No refunds or credits will be issued after the third week of class (except in extenuating circumstances at the director's discrection).

Missed Classes

  1. If I have to miss a class, you will be notified ahead of time, and we will reschedule the class at a mutually convenient time.
  2. If you have to miss a class, please notify me as soon as possible.  You are welcome to come to another class to make up the absence provided an appropriate class is available.
  3. All make-up visits must be made in the same semester of the class which was missed, else it is forfeited.
  4. No credits or refunds will be issued for missed classes.

 Child's Participation in Class

  1. Every child enters the  Kindermusik with Brenda Ferrell classroom at a different level of readiness and every day is different for your child!  In this early childhood classroom setting, some children will participate enthusiastically in everything.  Some are very selective about participating and some will be on a completely different agenda.  All of these responses are normal and expected.  Please accept your child's stage or mood for that day and let him/her gude your responses.
  2. Remember that children are absorbing everthing they take in through their senses.  Even if your child appears to be paying no attention, look for subtle cues, either in class or at home, that show how much he/she has really absorbed.

 Adult's Participation in Class

  1. It is a fact that you are your child's first, best and most important teacher.  Please be sure that your focus is on your chld and his/her responses to the activities so that you can help to make the experience as enjoyable as possible for him/her.  Conversations with firiends should be saved for "Gathering Time" before class or after class.
  2. Parent/caregiver must remain on premises during entire class.  No child shall be left unattended.
  3. Dress comfortably for movement.  Some activities are quite physical.
  4. Remember that, to your chld, you have the most beautiful voice in the world!!  Don't worry about how you sound.  This is a time for playing and boding with your child.  Just sing and play with enthusiasm (have fun!) and your child will join in when he/she is ready.

 

 

 

(1st Ed. 7/08/06)

 

Refund Policy

Our studio offers the following refund policies. Only one policy will apply to the class your child is registered for. The class description and the registration process will identify the exact refund policy for the class you have chosen.

No Refunds

Refer to Enrollment Contract for specific details regarding refunds.

Privacy Policy

We promise to respect your privacy. We do not sell, rent, loan or transfer any personal information regarding our customers or their children to any third parties. Any information you provide about yourself or your children is held with the utmost care and security and will not be used in ways to which you have not consented.

Information gathered on our web site is collected and used by us and Kindermusik International. We will not collect any personal information about adults or children except when specifically and knowingly provided by them. If we collect any personally identifiable information about children, we will first obtain their parents' consent. Examples of personally identifiable information include full name and birth date.

Use of Information

Information collected by us is used internally by our authorized individuals for three main purposes. First, we may collect information for improving our site by seeing which areas, features, and products are most popular. Second, we may collect information in order to personalize the site for our customers. Third, we may collect personal information from visitors who request additional information about Kindermusik or our studio, a Free Preview Class Coupon, or who choose to register for classes online.

We hope that you will want to provide information about yourself, because it will make your experience here more valuable to you. If you are comfortable sharing some basic information, you will receive enhanced services that are impossible to offer to anonymous users. Examples of such services may include email notices of special and discounted items, e-newsletters, and special mailings related only to this studio. In addition, you may choose to receive occasional emails from Kindermusik International, including free developmental activities and special offers.

On occasion, we may also share non-personal, summary information regarding our customers with unrelated third parties (for example, we may publicly disclose the aggregate number of registered users of our web site). However, we will not share any personal information about any particular customer.

Security

Registering for class online is a completely safe experience!

We use SSL (Secure Sockets Layer)--the highest standard in online encryption technology--to ensure that your personal and credit card information remains secure. SSL encryption allows you to register with confidence, knowing that only you and Kindermusik have the ability to access your information.

Keeping customer information private and secure is a top priority.

Whenever you access a secure page on our site, the information you send is immediately encrypted for your protection. There are two simple ways to see if you are on a secure page:

  • Look at the URL (website address) in your browser. If you are connected to a secure server, the URL will always begin with "https" rather than "http."
  • Most browsers display an icon that indicates whether or not you have a secure connection. Look for the unbroken key or closed lock icons in the bottom left or right corner of your browsers.
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